Cameras and Doorbells

New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Let's Discuss: Support for Nest Cam Indoor (1st gen) in the Google Home App

We recently shared more about expanded support for the first generation Nest Cam Indoor in the Public Preview of the Google Home app. You can read more in our community blog: Support for Nest Cam Indoor (1st gen) in the Google Home App. Have any ques...

Nest Doorbell Notifications

When I bought the nest doorbell (battery), I was told to get the nest hub to get notifications for the doorbell and I assumed I would get a loud notification of some sort on the hub when the doorbell is pressed, but I only get a notification on my ph...

Nest lost all devices

Minus to count, lost all of my devices, and now my doorbell appears to be off-line or no longer connected to the account. I can’t see any of the history or alerts that used to be there. it wants me to add a new device.The thermostat also seems to be ...

Nest camera 2ne generation not downloading initial update

I got a replacement for my old nest camera that has always worked perfectly well and when I tried to add it to my home it will get to the point it's trying to download the initial update and it never gets off 100%. After spending way to much time cha...

I don’t have the QR code for the nest camera outdoor

How can I do?

Need ability to capture video from non-events from Google Home

There was a crime in front of my house last night. Since it did not register as an "event" there is no way to capture that video so I can send it to the police. This is a must have with cameras. Please change this.

Nest Cam won’t download update

Rebooted and reset several times but neither one of my Nest Battery Cams will install in the app. I get to the point of download update and it just keeps staying at 14%. I reset the camera and try again then it hangs at 0% or 8%. I have never got eit...

doorbell delay

I am so fed up with the google nest hub and doorbell.Only went best because we had a new heating system and the installer recommended it. That’s dreadful as well. I was expecting more from google. I’ve seen threads going back years about the delay fr...

Resolved! Solved: Google Nest battery camera battery quickly draining with Wasserstien solar panel

This is a possible solution for people having issues with the Wasserstien solar panel draining their camera battery. I recently purchased the Wasserstein panel for the nest battery camera. When the solar panel is plugged into the camera, they behave ...

Indoor Chime

Does anyone have trouble with indoor chime not working? I’ve tried disconnecting the chime connector and it seems to work for about 10-15 minutes but then stopped working. With the proper connections to the chime connector and indoor chime box my doo...

Resolved! Video doorbell fails when used as a … DOORBELL

Camera cuts out specifically and only when the doorbell is ringing rung. Seriously? I can’t see who was at the door! This defeats the primary purpose of the product. If this can’t be resolved, I want a refund on the Nest Aware subscription I just sig...

Google Nest Community

Blog Posts

Help Center

Forum Posts

New updates to Google Home for camera users: new AI image detection, requested features, and more!

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Let's Discuss: Support for Nest Cam Indoor (1st gen) in the Google Home App

Nest Doorbell Notifications

Nest lost all devices

Nest camera 2ne generation not downloading initial update

I don’t have the QR code for the nest camera outdoor

Need ability to capture video from non-events from Google Home

Nest Cam won’t download update

doorbell delay

Resolved! Solved: Google Nest battery camera battery quickly draining with Wasserstien solar panel

Indoor Chime

Resolved! Video doorbell fails when used as a … DOORBELL

Google Nest Doorbell (battery) does not appear in ...

When does the gosh bleep Christmas chimes appe...

Nest door cam won’t play video

Dropcam replacement offer

Nest Doorbell stops recording every time it’s pres...

Dropcam Pro – need to rehook up – flashing amber l...

Solved: Nest devices on PC

Nest Doorbell doesn't work with GSuite account

Google Nest Cameras all OFFLINE after wifi upgrade

New wifi cannot reconect nest doorbell despite fac...