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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1730 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17883 Views
  • 0 replies
  • 7 kudos

Can’t see history??

For some reason my camera won’t show my history past three hours ago without “google home premium.” Didn’t have this issue before today, I guess. Not helpful to have a camera that won’t save history. Can I fix this or is it time to get a new doorbell...

Re: Pull video feed from the last two days

For some reason my camera won’t even show my history from today past three hours ago without “google home premium.” Didn’t have this issue before today I guess. Not helpful to have a camera that won’t save history.

Not covered in my area next

The stupid cameras do not record history and they say it’s not covered in my area by the airport how stupid is that?

Kyam26 by • Community Member
  • 182 Views
  • 2 replies
  • 0 kudos

Nest Cam Indoor 1st gen installation kit

I inquired about getting a replacement installation kit and wall plate for the power cable. I was told it would be mailed to me but I am still waiting the ref # is 1-1916000039775

chihashu by • Community Member
  • 198 Views
  • 1 replies
  • 0 kudos

Live Video When Doorbell is Rang

*Product is Nest Doorbell (wired Gen 3)*Hello. I’m having an issue I had hoped would have been resolved with the purchase of the latest and greatest Nest doorbell. I previously had the Nest Hello doorbell (wired) and it would for several years withou...

Nest cam won't connect to new wifi

I have a 2nd generation nest camera (indoor wired) that until this evening has worked perfectly. I got a new wifi router today and now I can't get the camera to connect to it. I have already tried the following:-1. Removed camera from google home app...

EmzK9 by • Community Member
  • 395 Views
  • 2 replies
  • 0 kudos

outdoor Cam model GGA09963US

I need to know what is the SKU number for the outdoor cam (wired) that uses the indoor transformer, there are 2 models, Retail Sku and Pro Sku. I need info on the Pro Sku model, cable length?

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