Cameras and Doorbells

Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Need a replacement security screw for wired 2nd gen doorbell.

During first install, the screw had fallen through a crack in my porch, and was lost. The item is only a few days old, and I would like for google to send me a replacement. I will be happy to cover all costs due to this being my error. Thanks!

Does Google Still replace peeling Nest Hello

The peeling of my Nest Hello has gotten significantly worse, even though it’s in an area covered from sunlight. I’ve seen a couple of forums where people mentioned that Google is offering out-of-warranty replacements for this peeling issue, consideri...

Resolved! Network 5GHz or 2.4GHz

Hello I install a Nest camera battery, the 5 GHz local network is not usable, only the 2.4 GHz network works. Is this normal?

Video Doorbell Notifications; Multiple users and smarter notifications

#1 Notifications could be improved in Google Home where there are multiple household users. The notification settings are global for the whole household. What you change in google home for one user changes it for all users. Here is a use case: I'm no...

Can't set up outdoor wired camera.

Can't set up outdoor wired camera. Get C107 message but bluetooth is on. Green light goes off during installation.

Integrate Ring cam into Google Home?

Is there anyway to add a Ring cam onto my Google Home devices? It's not listed under "add a device." Seems like there should be a way to just use it as a generic device, even with reduced functionality. Older webposts indicate you can add it under "a...

Resolved! Inherited Google Doorbell does not release from the wall

I have a Doorbell/camera that sits on the outside of my home, against shingles with a slightly loose connection. I've identified it as best I can, but might be wrong; it has a black front panel, white bevel, and a google G logo on it. I don't know it...

Floodlight Camera - light not working, not showing in app

Light on the Nest cam with floodlight not working. Light a few months old and had been working well. Today the light disappeared from Google home app. Light won’t turn on with motion now. Light not on app. Please help.

Next doorbell (battery) went offline and no longer connects to Google home

I've had my Nest doorbell (battery version) for 3 months. It went offline with a @40% battery charge yesterday. By offline, I mean it's no longer showing as a device in my Google Home, and I can't add it as a device back into my Google Home. It's plu...

Battery Drains quick.

Hi, unable to figure out how to make the outdoor cameras last more than a week. It gets about 12 to 20 events a day, have everything on default. Summer or winter, although did get a message once for to cold and might reduce battery life last winter. ...

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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Need a replacement security screw for wired 2nd gen doorbell.

Does Google Still replace peeling Nest Hello

Resolved! Network 5GHz or 2.4GHz

Video Doorbell Notifications; Multiple users and smarter notifications

Can't set up outdoor wired camera.

Integrate Ring cam into Google Home?

Resolved! Inherited Google Doorbell does not release from the wall

Floodlight Camera - light not working, not showing in app

Next doorbell (battery) went offline and no longer connects to Google home

Battery Drains quick.

How do I stream Nest Cam 2nd Generation?

Incorrect times

Nest app and the Google App

Need Help with Google Doorbell Voice Announcement ...

How can I record more longer when set to “people” ...

new camera won't charge

Can't log in to existing Nest App

Doorbell camera (wired, 2nd gen) will not record e...

New updates to Google Home for camera users: new A...

Automatically Enable/Disable Indoor Wired Gen2 Cam...

Yes - I have some created, but don't use them everyday
No - I don't use automations or Routines
Yes - I use automations or Routines everday!