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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 192 Views
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  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15908 Views
  • 0 replies
  • 6 kudos

Changed wifi-password - unable to factory reset camera

I have two older nest cameras which has been working fine.I few months ago I changed my WiFi-password and since then I have not been able to reinstall the cameras.The cameras does not have a reset button as they are the older version.Just re-adding t...

Eplle by • Community Member
  • 217 Views
  • 6 replies
  • 0 kudos

Outdoor nest camera software problem

When trying to setup a camera I get error C390. The camera wont find my WIFI network. I use EERO and there is a strong signal. I've tried switching off 5ghz which you can do in the EERO app. I've made sure to delete the camera from the NEST app. I've...

bcbjork by • Community Member
  • 153 Views
  • 1 replies
  • 0 kudos

How to turn off recording completely

I have a Nest Doorbell camera, a recent model, that I use just as a doorbell. The camera is turned off and we can't see anything on the screen on the app. My neighbor is complaining--he says it is still recording him--specifically he says Google is s...

iam2bz by • Community Member
  • 123 Views
  • 1 replies
  • 0 kudos

Nest Doorbell (wired) no notifications

Hinest doorbell was working perfectly when installed (yesterday). We were receiving tons of notifications…movements, doorbell, recording activities. Now NOTHING! It went offline all of a sudden at 9pm last night. Came back around 8am all of a sudden ...

Erin9989 by • Community Member
  • 97 Views
  • 1 replies
  • 0 kudos

Google Nest Doorbell Battery charging

Is there a way to charge this doorbell with a solar charger? Taking it off the wall for hours at a time to charge it does not make sense because that leaves me without a doorbell for hours and can’t see who is at the door during that time. The initia...

Light and specific zones

I've just set up my camera and my house faces a quiet road. I currently have 2 zones, one for my driveway and the other for the road. Is it possible to make the camera activate the floodlight only on the zone that covers my driveway? I still want it ...

MORSTE by • Community Member
  • 217 Views
  • 6 replies
  • 0 kudos

Nest doorbell (wireless) no longer stays on bracket

This post is about the Nest Doorbell (battery) mounting hardware, but the required labels do not account for that, so consider this a clarification of the labels selected.Both my parents and I have the wireless Nest Doorbells, which we have owned for...

mkmandel by • Community Member
  • 72 Views
  • 0 replies
  • 0 kudos

Google outdoor camera

I purchased a Google battery camera for my mom in Mexico did the registration under her Google account she invited me to see her camera now we can’t both not see it anymore. Do we need a subscription on the device since she can’t even see the camera ...

Nest won't stay in setup mode after factory reset

Nest doorbell gen 1 won't stay in setup mode long enough to finish setup after factory reset. I factory reset then it stays blue long enough for me to connect and then in app when it allows me to choose wifi doorbell light just turns faint white. I p...

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