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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1717 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17861 Views
  • 0 replies
  • 7 kudos

Security cameras

I changed internet services and cannot get my cameras to set up to the new internet services. I was able to connect the wired doorbell but cannot get the other cameras to connect

Google Nest Doorbell Battery Keeps going offline

HiI know that this has been posted before, but none of the other threads answer my question. I have a google nest doorbell battery powered by an AC supply. It keeps going offline and the only way to get it back is to restart my router. The doorbell i...

jralph23 by • Community Member
  • 424 Views
  • 7 replies
  • 1 kudos

Cannot connect to WiFi following a password change

Had to change my Wi-Fi password and now I cannot get the Google Nest 2nd gen wired cameras to connect. Have performed a factory reset multiple times, over 30 seconds of holding the button down. I get a blue pulsing light, enter the camera code and it...

Qttro by • Community Member
  • 239 Views
  • 1 replies
  • 0 kudos

Resolved! Google Nest outdoor camera battery - Can't connect to wifi

Unable to connect Google Nest outdoor camera battery powered, to home 5ghz t-mobile network.I'm unable to spend any more time this weekend troubleshooting, and looking for help so I can connect three nest cameras, to a 5ghz home network (t-mobile). I...

Resolved! Nest cam (battery) is wired, but battery dead

I have a Nest cam (battery), model G3AL9, is using a wired, weatherproof cable, but shows that the battery is dead. I’ve checked the outlet where it’s plugged in, and there’s nothing wrong there. Do I just have a dead camera? I’ve had it for a little...

jgrupe by • Community Member
  • 868 Views
  • 8 replies
  • 0 kudos

Resolved! camara re set up

Since I have got a new phone, I cannot get my old cameras to come back online.I have bought new camaras and they work fine, but when I go to set up the old cameras, they always alert me that something has gone wrong.

Gemini AI features not working

Hello, I recently purchased two Nest Cam (Wired, 3rd Gen) and also bought the 'Google Home Premium - Advanced' subscription.I bought this specific plan because of the new Gemini AI features, especially the 'Ask Home video search' (like searching for ...

Ariu by • Community Member
  • 860 Views
  • 1 replies
  • 0 kudos

Nest Cam Indoor not powering on

Hi,I have a Nest Cam Indoor, model GJQ9T, that turned off and will not power back on. I have tried a different outlet, a different USB plug from one of my other Nest cameras, plugging the USB cable into a computer and other USB power sources, and pus...

Sarool by • Community Member
  • 213 Views
  • 4 replies
  • 0 kudos
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