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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 13606 Views
  • 0 replies
  • 5 kudos

2nd Gen wired Nest doorbell won't reset

Moved into a new home which has a 2nd Gen wired Nest doorbell. I'm trying to do a factory reset so I can add it to my home on the Nest app. I have tried the method of holding the doorbell button while a pin is inserted into the small hole in the back...

Newbie11 by Community Member
  • 150 Views
  • 1 replies
  • 0 kudos

Wireless doorbell rings when no one is there.

Our doorbell has recently started ringing when no one is around, it's usually at night and I believe I've noticed that it happens more when it's windy. We've had it installed for a couple of years with no issues.Any advice appreciated, the only suppo...

SiMickle by Community Member
  • 211 Views
  • 2 replies
  • 1 kudos

Wired Nest cam cannot find my wifi network

Hi,My wired nest cam 2nd gen cannot find my network. Its not showing under network names list during setup. The signal is strong, every other device in my home connects to the network, except the cam. Month ago I've managed to make it work, but after...

Vst by Community Member
  • 301 Views
  • 3 replies
  • 0 kudos

Nest camera battery dying fast

I have a Google doorbell and Google Camera (outdoor).I have had them for around 8 months. From 2 weeks ago the Google camera has had a full 100% charge and then within 3-4 days it drops down to 16hrs left and saying that it needs to be charged again....

Darren-M by Community Member
  • 444 Views
  • 6 replies
  • 1 kudos

Installing Nest (wired, 2nd gen) Doorbell with 4 wire chime

I'm trying to install this Nest doorbell and I've replaced the transformer with a 16 V 30 VA one. Now I've opened up the chime box near my front door and there are 4 wires going into the box...O which appears to be the ground, R1, F2 and T3. My house...

Whirly by Community Member
  • 575 Views
  • 2 replies
  • 0 kudos

battery nest cam wont connect to wifi

I purchased two nest battery cameras from walmart. One of them works, the 2nd won't connect to wifi. I have Rebooted everything multiple times, done Factory resets and have been working on this issue for 3 days. I removed the one camera that connects...

SmithDJ by Community Member
  • 220 Views
  • 2 replies
  • 0 kudos
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