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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1013 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16926 Views
  • 0 replies
  • 7 kudos

Nest Doorbell (Battery) Consistently Missing Clear Vehicle Events Despite All Motion Settings Enable

Hello,I own a Nest Doorbell (Battery) and have been experiencing repeated false negatives in motion detection, specifically with vehicles. This is not the first time — it has happened multiple times under similar conditions.Scenario:Camera is pointed...

AnaIsaacs by • Community Member
  • 265 Views
  • 1 replies
  • 0 kudos

2nd Gen Wired Doorbell

Background: I had a Nest camera, that just stop working one day, reason, unknown. Recently, I purchase the Gen 2 camera, replaced the original transformer, 16V 10VA with the 16V30VA.. After hooking everything up, I saw the camera working. Then, I dec...

CAPD by • Community Member
  • 236 Views
  • 2 replies
  • 0 kudos

new outdoor gen 2 will no longer power on

i have a nestoutdoor gen 2 camera that was setup and working for weeks and suddenly stopped working and will now not power on, i have tried multiple power cords and outlets and get no status lights at allthe camera was purchased on ag 11 so should st...

johnder by • Community Member
  • 106 Views
  • 1 replies
  • 0 kudos

Video Doorbells draining really fast (battery)

Every since the last update all 3 of my video Doorbells have been draining the batteries super fast no matter which battery usage option is selected. Also to top it off the battery percentage is also showing incorrect values, for instance they curren...

Alex717 by • Community Member
  • 244 Views
  • 1 replies
  • 0 kudos

Doorbell mount broke

Hi I have a 1st generation nest doorbell wired and my mounting plate or bracket the small tab that holds the doorbell on has broken. Can you help please??

JDoug by • Community Member
  • 174 Views
  • 1 replies
  • 0 kudos

Ripped Brown Strip inside doorbell

In the process of trying to fix my wired nest doorbell, I managed to tear the brown strip attaching the front of the doorbell unit to the back. Can the doorbell still function, or is it time to buy a new one?

Matt2121 by • Community Member
  • 81 Views
  • 1 replies
  • 0 kudos

Nest Recording

I noticed that my cameras are only recording for a day and then deleting the data. How can I extend the recording time/space/days?

Wired camera with flood lights low power warning

Hard wired camera with flood light.The camera stand flood lights have been installed and working without issue for nearly 2 1/2 years.Keep getting low power warning with advice the check the magnetic mount.Tried rebooting the camera. Reloading the ap...

MNH by • Community Member
  • 178 Views
  • 1 replies
  • 0 kudos
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