How do I cancel theNest aware free trial using an iPhone?

[Homer666]

How do I cancel theNest aware free trial using an iPhone?

[MplsCustomer]

@Homer666 

It seems that you CANNOT cancel the 30-day free Nest Aware trial subscription!  Google Nest says:

"Once you start the trial, you can’t cancel it, but you can turn off your camera recording and sound detection if you want. You can also delete your video history and sound detection events with the app."

https://support.google.com/googlenest/answer/9248198?hl=en&co=GENIE.Platform%3DiOS&oco=0#zippy=%2Cne...

[janthadeus]

Hi Homer666,

Checking in — I hope MplsCustomer’s response answers your question. Let me know if there’s anything else.

I appreciate the help here, MplsCustomer.
 

Thanks,

JT

[janthadeus]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,

JT

[Rhondamates]

I don't want to pay for the Nest Aware. I received an email that my free trial is over. What do I do to cancel, so that I'm not charged?

[EmersonB]

Hello Rhondamates,

Thanks for reaching out. You'll not be automatically charged if you ignore the link included to your email and you'll not be automatically subscribed to the Nest Aware when you don't fill up the information such as, card information or your Google Pay account. In case you need to cancel it, just hit this link. Let us know if you have more questions in mind.

I appreciate the help, JT and MplsCustomer.

Best,
Emerson

[EmersonB]

Hey Rhondamates,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,
Emerson

[EmersonB]

Hi Rhondamates,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Emerson