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How do I download a video clip from a 24/7 recording New Nest Camera?

Milleradam46
Community Member

I have the Google Nest Outdoor/Indoor (Battery) cameras that are wired for power and also subscribed to Nest Aware Plus for 10 Days of 24/7 recording on these cameras. How can I download and save a clip from a certain time/day from these cameras?

Thank you,

Adam

1 Recommended Answer

I found out you can create an event by talking with the microphone and it will create a separate event that can downloaded.

View Recommended Answer in original post

7 REPLIES 7

MplsCustomer
Bronze
Bronze

@Milleradam46 

Unfortunately, since Google Nest decided that its new cameras and doorbells would work ONLY in the Google Home App and NOT in the Google Nest app or on the home.nest.com, it is not possible to manually edit clips on our newer cameras and doorbells, as we still can in the Google Nest app or on the home.nest.com website with our older cameras and doorbells.  We can only view the footage in our 24/7 history.  Some customers in this forum have posted about using a screen capture tool to capture and save the footage they want to save.

I found out you can create an event by talking with the microphone and it will create a separate event that can downloaded.

Brad
Community Specialist
Community Specialist

@Milleradam46

 

We're glad to see that this has been resolved for you! We'll go ahead and close out this thread at this time. If you have a new concern you would like addressed, please create a new thread. 

 

Best regards,

Brad

janthadeus
Community Specialist
Community Specialist

Hi folks,

 

Checking in — I hope MplsCustomer's reply answers your question. Let me know if you need anything else.

 

I appreciate the help here, MplsCustomer.

 

Thanks,

JT

It did thank you.

janthadeus
Community Specialist
Community Specialist

Hey Milleradam46,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

 

Regards,

JT

aatienza
Community Specialist
Community Specialist

Hey folks,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

I appreciate the help, JT.

 

Thanks,

Archie