How do I sign in to Nest so I can operate my thermostat from home

[Sh16]

It's  for my indoor Thermostat 

[Sh16]

I just need to set my cell phone up with Nest to operate away from home, got a new phone and lost all my Info

[JuanCH]

Hi Sh16,

Thanks for reaching out to the community! I'm sorry your information got lost after getting a new phone. Let's work together to find a solution! To gather some more details, I'd like to ask the following questions:

• Have you installed the Nest app on your new phone?
• Is the Nest app asking you to sign in, or are you encountering an error message?
• Have you tried resetting your Nest account password?
• Is your new phone connected to the internet (WiFi or cellular data)?
• Is your Nest thermostat still connected to your home WiFi network?

Let me know if you have any additional information; it’ll be helpful.

Best regards,
Juan