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Nest Cams Generation 1 only taking still shots

GolfCoach
Community Member

‎02-12-2025 07:56 PM

My previous 5 cameras are working great and the yearly subscription went through fine about 3 weeks ago. However my 2 new cameras are not showing saved video only still shots. You can see there is video there as it will say 7s or 57s but when I tap on that clip its only a still shot. What did I not do right during setup? Thank you.

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MplsCustomer
Bronze
Bronze

‎02-13-2025 08:51 AM

@GolfCoach 

Which cameras are showing only still shots? The title of your post says "Nest Cams Generation 1 only talking still shots" but your post says your two new cameras are the ones showing still shots, but Google Nest quit selling 1st gen cameras and doorbells a couple of years ago.

With the 1st gen cameras and doorbells, you only get still snapshots for the most recent 3 hours if you do NOT have a Nest Aware subscription, and with the 2nd gen cameras and doorbells you get only event video history for the most recent 3 hours. Are all of your cameras in the same Google Nest "home/structure" as your subscription?

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