07-18-2023 03:47 PM - edited 07-18-2023 04:25 PM
Has anyone connected a Nest Hello doorbell with 4 wire puck (front door) and a google 2nd gen doorbell with 2 wire puck (backdoor) to a chime with 2 tones (F T R)? If so, please provide a wiring diagram. I can't seem to get the two video doorbells (first gen and 2nd gen) to play nice with the door chime. I managed to get the front doorbell working properly, with both the video and chime working and the backdoor video working however, I can't get the back doorbell to chime. Any suggestions? Thanks
07-23-2023 07:19 PM
Hi lfarronato1,
While we don’t have information about wiring a Nest Hello and Nest Doorbell (wired, 2nd gen) to one chime, a Nest Pro may help.
If you are in the US, you can contact our installation partner, OnTech, to help you set up the Nest doorbell. For all other countries, you can book an appointment with a Nest Pro. More information here.
Also, you might need to upgrade your transformer to accommodate the higher power requirements for two Nest doorbells.
Keep me posted.
Best,
Lance
07-26-2023 07:23 PM
Hello lfarronato1,
This is a follow-up to see if you have had the opportunity to review our previous response. If you are still having trouble, please let me know, and I will be happy to assist you.
If you have successfully resolved the problem on your own, that is excellent! Please inform me of the steps you took so that I can share the information with others.
Regards,
Lance
07-27-2023 08:54 PM
Hey lfarronato1,
Just one quick final check in here since activity has slowed down. I'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Best,
Lance