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How to contact someone about my smashed google doorbell lense?!

Emmaarnold
Community Member

Help! My doorbell has fallen off the mount when it was pushed by a visitor. This has resulted in a smashed camera? Can they be repaired or have parts delivered? 
How can we speak to someone from google to discuss our options?

3 REPLIES 3

janthadeus
Community Specialist
Community Specialist

Hi Emmaarnold,
 

Oh no! I’m sorry to hear that. Let’s check this out — could you fill out this form and let me know once you’re done?

 

Looking forward to your response.

 

Thanks,

JT

Hi JT, just completed the form. Thanks for your speedy reply!

janthadeus
Community Specialist
Community Specialist

Hey there,

 

Thanks for the update. We got the form you've submitted — thanks for filling that out. I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.

 

Best,

JT