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How to disconnect a doorbell chime connector?

GFarra31
Community Member

Hi Everyone,

My interior doorbell chime box died and I bought a replacement.    How do I disconnect the Nest chime connector from the old chime box?   I unscrewed the connections, but I cannot figure out how to release the "push in" connection.   I was to be able to reuse the chime connector with the new chime box.

Thank you, George

1 REPLY 1

chaconmorales
Community Specialist
Community Specialist

Hi @GFarra31,

 

Thanks for reaching out to the Community. I understand that your old doorbell chime is no longer working and you want to reuse the Nest Chime Connector. I’d be happy to help you. Let’s check it out.

Before we get started with further troubleshooting, let me ask you some questions:

  1. What Nest Doorbell model do you have? 1st Generation or 2nd Generation?
  2. Did you install the Nest Doorbell on your own?

In case it helps, you can also review these articles to Uninstall wired Nest doorbells and chime connector and to Check Nest doorbell compatibility, based on the model of your device. 

Please keep me posted. 

 

Best regards,

Mario