cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

How to download a full video history, rather than clips?

Isomorphic206
Community Member

Hi

 

I have a nest pro subscription and have a google floodlight + camera (wired) and a nest wired doorbell.

 

The police have asked me to provide them with video recordings for a period spanning 3 days (around 10 July 2023).

I'm struggling to figure out how to do this for them, as I can only see an option to download small video "clips" in the camera's history - where it detected motion. 

 

Is there an easy way to download the full video history of the camera, from a particular point in time to another?

 

Many thanks

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Isomorphic206 

The newer Google Nest cameras and doorbells that work only in the Google Home app do not provide any way to manually create and download clips. Some customers in this forum have reported using their phone's screen capture software to play and record videos from their Google Home app.

EdmondB
Community Specialist
Community Specialist

Hello Isomorphic206,

I'd like to jump in here and check if you've seen MplsCustomer's response. Let us know if you need more help by replying to this thread.

Thanks,
Edmond

EdmondB
Community Specialist
Community Specialist

Hi there, 

I just wanted to follow up and see if you still need any help. Let me know if you have any additional questions from here.

Thanks,
Edmond

EdmondB
Community Specialist
Community Specialist

Hey there,

Please let me know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.

Regards,
Edmond