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How to remove old nest doorbell from google home

y2jabo
Community Member

I recently upgraded my Nest Doorbell (wired) to a Google 2nd Gen Wired Doorbell.  The issue that I'm have is I'm unable to remove the original device from the app. When I follow the steps provided the button to remove device isn't displayed. How do I fix this? 

1 Recommended Answer

MplsCustomer
Bronze
Bronze

@y2jabo 

If you go to your 1st gen Google Nest Hello Doorbell in the Google Nest app and go to Settings and scroll down to the bottom, you should have a "Remove camera" option at the very bottom, below the "Delete video history" option.

I can't upload a photo of the Settings because the "Insert photo" feature in this forum has been broken for several days now.

View Recommended Answer in original post

1 REPLY 1

MplsCustomer
Bronze
Bronze

@y2jabo 

If you go to your 1st gen Google Nest Hello Doorbell in the Google Nest app and go to Settings and scroll down to the bottom, you should have a "Remove camera" option at the very bottom, below the "Delete video history" option.

I can't upload a photo of the Settings because the "Insert photo" feature in this forum has been broken for several days now.