Hi Fmassey,
Thanks for posting in the community!
I'm so sorry to hear that sometimes you can't see your video history when you are away. Don't worry; I'm here to help! Just to get started, I'd like to confirm some information with you. Can you please help me answer the next questions?
- What's the model of your Nest Cam?
- Are you using the Google Home app or the Nest app?
- Do you have an active Nest Aware subscription?
- When did this situation start?
Regarding your question about the amount of videos, Nest Cameras are designed to capture events, but there's no limit to the videos the Nest Cameras can capture. So, this situation is not related to having too many videos in your history.
In the meantime, if you have any further questions, please don’t hesitate to reply to this post. I'll be happy to assist you further!
Best regards,
Nery.
