I can’t see activity on nest doorbellbut my daughter can see activity on her phone. Help.

[JohnF]

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Original poster: barbara collins 

Activity from doorbell just stopped showing up on my iPhone but it shows up on my daughters iPhone. So it doesn’t seem to be an internet connection.

[JohnF]

Hello Barbara,

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. It sounds like you do not have a Nest Aware subscription. In order to view saved footage, please look into getting the subscription and all information can be found here. Please let me know if you need further assistance.

-from Brad C.(Community Specialist)