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I don’t receive any live notification or audio on any device

Elliel
Community Member

I logged a comment over 3 weeks ago and filled in a form 1.5 weeks ago and nothing.

my audio and notifications on wireless doorbell 

i re installed the app  3x 

it’s so frustrating and no live person to troubleshoot the issue

4 REPLIES 4

Jimmy_J
Community Member

it is very standard practice for google to say they are going to get back to you and then ghost you by not replying. this is the primary reason i will never purchase another product from google. good luck!

janthadeus
Community Specialist
Community Specialist

Hi Elliel,
 

Our team has sent you an email, have you received it? If you wish to speak with our team. I suggest replying to the email and let them initiate a call back.

 

Keep me posted. 

 

Thanks,

JT

Brad
Community Specialist
Community Specialist

@Elliel

 

Just checking in to see if you have had heard back from support. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

 

Thank you for your help here, JT.

 

Best regards, 

Brad

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad