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I had to change my email, phone number because i was hacked now my doorbell and camera are not worki

Lauricehowell
Community Member

I had to change my email, phone number because I was hacked,  now my doorbell and cameras are not working,  how do I get them back to work, I need help

1 REPLY 1

MplsCustomer
Bronze
Bronze

@Lauricehowell 


You will need to remove your cameras and doorbell from the Google Home app, perform a factory reset (see the link below, and scroll down to the "factory reset" instructions), and then reinstall them. Unfortunately, you will lose any video history you may have.

https://support.google.com/googlenest/answer/9252162