I lost all recordings and my device isn’t recording any longer

[Izreel]

My device stopped recording I’m trying to find out why is there some type of subscription for this app?

[MplsCustomer · Accepted solution]

@Izreel 

Yes.  You need a Nest Aware or Nest Aware Plus subscription:

https://support.google.com/googlenest/answer/9233159

[MplsCustomer · Accepted solution]

@Izreel 

Yes.  You need a Nest Aware or Nest Aware Plus subscription:

https://support.google.com/googlenest/answer/9233159

[Renee0404]

I got the subscription today is there anyway I can get yesterday's recordings 

[MplsCustomer · Accepted solution]

@Renee0404 

Nest Aware history starts getting recorded at the time you purchase a subscription.

For it to be otherwise would mean Google Nest was secretly recording our video history without our permission.