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I need download a video from Feb 2021 for evidence

ZhuoZhang
Community Member

Regarding compensation for personal injury, I need a video from February 2021 to be provided to the police or judge,Thank you guys for your help!

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@ZhuoZhang 

Google Nest does not keep any videos beyond your Nest Aware subscription period:

"All video history is deleted on a rolling basis. This means that, depending on the Nest Aware subscription you have, older saved video is deleted from the cloud after a certain number of days." https://support.google.com/googlenest/answer/9681538

Juni
Community Specialist
Community Specialist

Hi folks,

 

Thanks for the help here, MplsCustomer.

 

ZhuoZhang, thanks for reaching out. I hope you've got the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

 

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

Juni
Community Specialist
Community Specialist

Hello there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

 

Best,

Juni