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Original poster: Paige AZ
I need replacement magnetic mounts for my outdoor cameras (not the IQ ones)... I have searched extensively online but there are none available. The Nest Google Support forums here say to contact support and they can send one out- I did that but support said they would not help. They said they only send them to people under warranty, but I pointed out this isn't possible since all of that model are over 1yr old at this point...... help!!! I need a replacement magnet mount thing, even if I have to pay for it! My dog chewed it up 😞
Hey there! Did you ever get any help? I just spent an hour on support for them to tell me that even though I've got $1000 worth of Nest products they won't send me a silly part that makes the camera useable. Really hoping there is a solution for us somewhere because this is absurd!