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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1765 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17925 Views
  • 0 replies
  • 7 kudos

Unreliability of Nest camera and Home app

I’ve had the mains powered Nest camera for 2 years now with a subscription and why I stick with it I really don’t know some days.Yesterday it recorded just 3 moments where it detected vehicle or person movements. Today, none. There were loads it miss...

Why does my Nest camera turn off during weird hours

I’ve noticed that sometimes my camera stops recording events at weird times in the early hours. Doesn’t happen the same hours each day. It’s random. Does it shut off automatically for some reason and if so, how can I turn that off?

Nesterrb by Community Member
  • 164 Views
  • 1 replies
  • 0 kudos

Resolved! Error trying to re-connect Nest Cam (indoor/outdoor/battery)

Switched to a new internet provider. Removed Nest Hub and Nest Cam from Google Home Devices.I was able to get Nest Hub connected to the new Wi-Fi successfully.Nest Cam, however is giving me problems. I restarted and have done a Factory reset.Waited f...

liftapia by Community Member
  • 1006 Views
  • 8 replies
  • 0 kudos

Camera with floodlight does not stay charged

I purchased two google floodlight cameras and have had to replace both because they will not stay charged even though they are hard wired and have plenty of power. The return process for replacing them has been awful and support is not helpful. They ...

RockyT by Community Member
  • 313 Views
  • 5 replies
  • 0 kudos

Nest Hello DoorBell Not Connecting to app

I have a Google Nest Hello Doorbell, and all of a sudden, it showed the camera was offline. I deleted the camera and tried to reconnect it to the app. Now it won't let me connect it through the app. I used the Nest app and encountered various errors ...

2Die4one by Community Member
  • 527 Views
  • 7 replies
  • 1 kudos

Yearly subscription

I have not received an invoice from google to extend my yearly subscription and I cannot figure out were to go on google to pay. Need help.

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