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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15791 Views
  • 0 replies
  • 6 kudos

"Something went wrong"

We just got the nest camera outdoor/indoor battery camera. While trying to do the initial setup up with Google Home app, the app says, "looking for device". It doesn't show our camera, so we have to select it from the list of products. We have tried ...

AML2018 by • Community Member
  • 274 Views
  • 1 replies
  • 0 kudos

Nest Hello not recording events or sending notifications

Our best hello doorbell stopped recording events and sending notifications. I did a factory reset but it’s still not recording. My subscription is still active. Notifications are on in the app. Not sure what the problem is. Any suggestions.

Dratto by • Community Member
  • 327 Views
  • 2 replies
  • 0 kudos

Don’t buy NEST CAMERAS WITH FLOOD LIGHT,

Read reviews and issues from others. The camera stops working within a month or two, lights work but not in the app so no control. Customer support ignorant to the issues and the device. No standard information on camera to give them. They want me to...

kepela by • Community Member
  • 389 Views
  • 0 replies
  • 0 kudos

Google Nest Cam (Battery)

I moved camera and changed Wi-Fi. I followed instructions to factory reset camera. Then when trying to add to my other devices in Google Home app, the camera identified itself as "Google Home Mini" and could not be added. Any suggestions would be app...

Goldleaf by • Community Member
  • 238 Views
  • 1 replies
  • 0 kudos

Doorbell camera 2nd gen

Wired doorbell has started to periodically drop the WiFi connection the reconnect later. After initial installation there were no issues for almost two years. I done the reset process multiple times along with rebooting router. Any ideas what I can d...

Doorbell Microphone broken, can't hear visitors.

Hi all, The microphone on my nest doorbell has given up the ghost and I cannot hear what the postman or visitors are saying. I've read through a few other posts on here and tried all the suggestions of resetting and checking the microphone is turned ...

Phil1987 by • Community Member
  • 439 Views
  • 4 replies
  • 0 kudos

Google nest deurbel

Hallo, Ik heb de Google nest deurbel geïnstalleerd op stroom. De transformator vervangen door 16v maar als er dan gedrukt wordt op de deurbel, blijft de gong nazoemen, blijft precies hangen. Dit was ook het geval met de oude transfo van 8v. Hoe kunne...

Kristl by • Community Member
  • 1668 Views
  • 11 replies
  • 0 kudos
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