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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 369 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 16210 Views
  • 0 replies
  • 6 kudos

Nest doorbell not showing events

Hi, I would be grateful for some help. My nest doorbell was working perfectly fine. Suddenly it stopped sending notifications for "persons seen". I checked on nest and home and it says "no events detected" even when there has been. It send a notifica...

AAK88 by Community Member
  • 1494 Views
  • 14 replies
  • 2 kudos

Resolved! Pink hue on image

Hi, my camera has changed to this look everyday even though I keep resetting the camera and turn off for 30 seconds. The next day it always looks like it did the day before? Toggling between night mode and back doesn't help, any ideas? https://ibb.co...

MattMM613 by Community Member
  • 538 Views
  • 4 replies
  • 1 kudos

Resolved! Unable to reconnect Nest Cam Indoor 1st Gen

I have a Nest Cam Indoor 1st Gen which I am trying to re-add to my Google home but it keeps getting stuck on this screen:Resetting cameraThis camera was paired previously and needs to be reset before it can be paired again. Wait and retry in 20 s.I w...

asembler by Community Member
  • 607 Views
  • 3 replies
  • 1 kudos

Resolved! Nest cam and doorbell live view unavailable in home app

After many many hours of messing around, I am making some progress on this issue. I’m not totally fixed but after making some changes to multicast settings on my router ASUS BQ16 Pro) the video on the app comes up 90% of the time. Better than the 30%...

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Ebotterill by Community Member
  • 978 Views
  • 11 replies
  • 0 kudos

6th Camera Won't Connect to Home App

I have 5 Nest cams in the Google Home app and all work properly. I have a 6th Nest Cam, an indoor Wired 2nd gen, Identical to one that is working fine but the 6th will not connect during setup. I've done everything I've seen recommended, including a ...

ring doorbell battery

I have the Battery ring doorbell.even though it has been plugged in for the last 2 years, I noticed that the camera is not available today due to the shortage of battery.Is this possible, even if the bell is connected to a power point ?

prshrt by Community Member
  • 387 Views
  • 2 replies
  • 1 kudos

No camera icon/won't turn on

Hi! Twice now I have removed and re-added this camera trying to fix. Issue is, even after reinstalling, there is no camera icon (to turn on/off device) and the message displayed says "device off/device unmounted".It's also mounted.... help!

HJahr by Community Member
  • 385 Views
  • 1 replies
  • 0 kudos
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