Hello, Susan S. Ponce.
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. Glad you got an invite to join someone's home/structure! I have some questions to ask you:
- Were you invited to view the camera footage through the Nest app or Google Home app?
- Are you connected to the same wifi network as the cameras?
- Do you have full permission to view those cameras? I would clarify which accesses you have from the person who invited you.
- What other troubleshooting steps have you done?
Please let me know how else I can assist you today! I look forward to your response.
-from Brad C(Community Specialist)