05-13-2023 01:37 AM
I don’t understand why it’s not working I scan the QR code
05-13-2023 02:39 AM
Did you set up the camera with the Google Home app?
You can watch your live feed on home.google.com and within the Google Home app
05-15-2023 05:58 PM
Hi folks,
Thanks for the help here, davidking.
Blakethe2nd_, thanks for reaching out — let's see what's going on. A few questions: what Nest camera are we working on? Does the phone you use have a QR code scan feature? Is this the first time you’re installing the device? Also, are you scanning the QR code in a well-lit environment?
Check out this link for tips on scanning the QR code.
Regards,
Juni
05-19-2023 08:15 AM
Hello Blakethe2nd_,
I'm checking back in — how's it going? Still need our help?
Thanks,
Mark
05-20-2023 09:19 AM
Hi Blakethe2nd_,
I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.
Regards,
Mark