Indoor camera on the nest app

[garwoodphil]

I bought a 2nd generation indoor camera and it does not show up on my nest app.

It only shows up on my home app.

I have 3 other devices(doorbells and hub max) on the nest app that work fine.

Why does my camera only show up on home app and not the nest app.?

[MplsCustomer]

@garwoodphil 

It seems you are yet another Google Nest customer that has discovered what the rest of us who have purchased new Google Nest cameras and doorbells released in the fall of 2021 have discovered: these new Google Nest cameras do NOT work with the Google Nest app and do NOT appear on the home.nest.com website (even though they are "Nest" cameras). They ONLY work with the Google Home app.

You can find Google's "explanation" for this (and many many customer reactions) on these blogs on this forum:

https://www.googlenestcommunity.com/t5/Blog/Let-s-talk-cameras-Comparing-the-new-Nest-Cam-battery-to...

https://www.googlenestcommunity.com/t5/Blog/Message-from-our-GM-Updates-for-our-Nest-customers/ba-p/...

[Amaximov1]

@MplsCustomer I didnt expect them to work with the home.nest.com nor the app, but I DID expect an alternative, which sadly we all know currently does not exist. I cannot access history of any of my none 2021 cameras in the Google Home App, only the new cameras. I cannot access the new cameras on anything other than the app (no desktop browser option). Due to this, I will be returning my 2021 cameras and looking for prev generation cameras on ebay.