I already pay a premium for google drive storage. I am interested in the doorbell but from what I am reading google wants to double bill, once to purchase the doorbell than bill a monthly fee to stream to the cloud. Why can't I stream to my existing google drive, or AWS storage. Why do I have to pay twice?
I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
Yes! I pay monthly fees to google for cloud storage (google drive), I want to minimize my monthly fees. I find monthly fees for a video doorbell is really taking advantage of your customer base. It should be trivial to point storage to a network attached local drive or an AWS/Google drive cloud storage account.
I just wanted to jump in real fast and thank you for your feedback. Please feel free to submit your feedback to us. I've put instructions for feedback below.
If you need anything else, please let me know.
Thanks, I am just a little disappointed there is no option to store on google drive or other cloud based storage. Looks like an obvious attempt to bilk the customer. I am sorry to see Google heading down this path. Time for me to rethink which ecosystem to go with.
Thank you so much for bringing this up to my attention! I like that idea, and I could see how it could be helpful. I will go ahead and submit this feedback forward for you. Thank you for all of your patience.
Please let me know if you need further assistance on this issue.