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Wired nest cam deleted from home

Stephcop33
Community Member

I couldn't change my password on my nest cam after changing my wifi network password, so I deleted it off the home app. Now I can't get it back on the home app, even after changing my passwordback to my old password, light is green, but won't show up when trying to add to network. I just need to get it back on my home app. I've tried everything!! Help!!

1 Recommended Answer

nicwehr
Community Member

have you been able to resolve this issue? I am experiencing the same and can nor figure it out

 

View Recommended Answer in original post

4 REPLIES 4

nicwehr
Community Member

have you been able to resolve this issue? I am experiencing the same and can nor figure it out

 

Yes I did! What I ended up doing is finding a reset port/button and I reset the camera and re-added it to the network. It took about 5 minutes once I figured out where the little reset port was. Its behind the camera (angle the camera down). Its a small port like a phone has. I used my phone key to reset it. Good luck!

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.