11-19-2021 05:54 AM
I already pay a premium for google drive storage. I am interested in the doorbell but from what I am reading google wants to double bill, once to purchase the doorbell than bill a monthly fee to stream to the cloud. Why can't I stream to my existing google drive, or AWS storage. Why do I have to pay twice?
12-21-2021 11:32 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
Best Regards,
Brad.
12-21-2021 03:26 PM
Yes! I pay monthly fees to google for cloud storage (google drive), I want to minimize my monthly fees. I find monthly fees for a video doorbell is really taking advantage of your customer base. It should be trivial to point storage to a network attached local drive or an AWS/Google drive cloud storage account.
01-13-2022 12:04 PM
Agreed. Should be part of Google One if anything and I just buy more storage as necessary. Currently have no need to buy the larger tiers because of it.
01-13-2022 01:36 PM
Hey there,
I just wanted to jump in real fast and thank you for your feedback. Please feel free to submit your feedback to us. I've put instructions for feedback below.
If you need anything else, please let me know.
Best Regards,
Brad.
01-17-2022 04:00 PM
Thanks, I am just a little disappointed there is no option to store on google drive or other cloud based storage. Looks like an obvious attempt to bilk the customer. I am sorry to see Google heading down this path. Time for me to rethink which ecosystem to go with.
01-18-2022 09:54 AM
Thank you so much for bringing this up to my attention! I like that idea, and I could see how it could be helpful. I will go ahead and submit this feedback forward for you. Thank you for all of your patience.
Please let me know if you need further assistance on this issue.
Best Regards,
Brad.
01-18-2022 02:02 PM
Thank you
01-21-2022 11:44 AM
Hello again.
I am just checking in one last time to see if you still need assistance before this thread is locked in 24 hours. Please let me know if you need further assistance.
Best Regards,
Brad.
01-25-2022 04:08 PM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.
01-17-2022 10:57 AM
Hi there,
Just checking in to see if you still need assistance with this issue.
Please let me know if you need further assistance.
Best Regards,
Brad.