Internal camera won’t see through windows due to reflection of its own light.

[Gervase]

Just installed 2 internal Nest cameras specifically to ‘watch’ what is going on outside (security). Fine by daylight but at nightime we get a reflection against the glass from the camera’s light and see nothing outside at all, which defeats the purpose of having it. I am not happy with an external one due to coastal conditions and corrosion etc

[Seakers4Sneakn]

I doubt that anything can be done about that given your mounting choice. Maybe you should cover the cameras IR LED and mount a outdoor IR floodlight?

[Gervase]

Thanks, I am afraid this is the sensible alternative but I’ll hang on in this forum in case anyone has a bright idea in the meantime. Thanks for taking the time to respond.

[Brad]

Hey folks,

The Indoor Nest cams are not meant to be facing outside of glass or any other reflective surface. If you have an Outdoor cam, that would be a better option for you if you want to have a clear view at night outside.

Best Regards,

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

Best Regards,

Brad.

[Gervase · Accepted solution]

Hi Brad,

we live in a windy coastal site which I fear would not allow continued usage of an external cam. So yes, you have answered my question but it isn’t the answer I wanted to hear! I was hoping for a fix for my issue, but it seems like there isn’t one. Thanks for responding anyway

Gervase

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.