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Is google ever going to fix AppleTV app?

RandyBrewer
Community Member

It seems well-documented that if you followed Google’s advice and migrated your Nest sign-on to the google account it breaks the ability to sign on to Nest on AppleTV. Is Google ever going to fix this? I have over 10 Nest cams that cannot be accessed through AppleTV. This is a deal-breaker if Google just abandons its customers in this manner. What say you, Google? Are you going to support your customers?

6 REPLIES 6

ChristopherRS
Community Member

I agree 100%.  Get this fixed Google.

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

Yes, it’s the Nest AppleTV app ever going to get fixed?  

Brad
Community Specialist
Community Specialist

Hi folks.

 

I am afraid I do not have an answer for you. Not sure if there are plans. We will continue to support the Nest app, but I am simply not sure what the plans are for this inquiry.

 

Best regards,

Brad.

RandyBrewer
Community Member

It does not work. I would never recommend NEST to anyone at this point. I wish I could get my money back. This is unacceptable.

Randy

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.