Kissing all events

[Refugal]

Hi, 

I wish I could get in touch with someone about nest camera outdoor. My camera doesn’t record anything at nights. Then when I checked history: I have anything for previous days, nothing, no history. Why? 

[EmersonB]

Hi Refugal,

Thanks for reaching out. I'm sorry to hear if your Nest Camera won't record anything. Let's see what we can do here. To confirm, are you the only one who has access to your Nest Camera? Do you have a Nest Aware subscription? Were there any recent changes made to your Nest Camera? What type of Nest Camera do you have?

Keep us posted.

Best,

Emerson

[EmersonB]

Hello Refugal,

I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera? We would appreciate it if you could share with us the information I'm asking above. So that we could take a closer look and assist you further.
 
Regards, 
Emerson

[EmersonB]

Hey Refugal,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let us know.
 
Thanks,
Emerson