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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15711 Views
  • 0 replies
  • 6 kudos

New Nest Cameras Can"t save Clips

I now have 8 cameras on the Nest web site so I can see all my camera feeds on one screen. The new one only goes on the Google Home app which is the phone only. Beyond the obvious problem with have 8 feeds in one place and 1 feed in another, how do yo...

jbrick by • Community Member
  • 804 Views
  • 3 replies
  • 5 kudos

Missing pieces to Google doorbell battery

Lost one of the micro-sized screws needed to secure the doorbell. Unsure where to purchase replacements. Would like help to get a new one in order to get doorbell cam installed, also where to purchase the piece needed to make it wired vs battery. tha...

Lilu by • Community Member
  • 810 Views
  • 2 replies
  • 0 kudos

Swann cameras no longer showing in home app

Is anyone else having issues with Swann camera systems not showing cameras in the google home app... everything is linked correctly and had beem working fine... there is no issue with streaming as system is hard wired... i have tried unlinking and re...

AndyO by • Community Member
  • 4116 Views
  • 6 replies
  • 1 kudos

nest camera floodlights stay on night and day

i do not have any solutions on the cameral floodlight issue. in fact i am getting very frustrated with Google and their products. nothing is simple with them. why can't they just put a time function in the software? my neighbors are getting upset wit...

fletch by • Community Member
  • 3551 Views
  • 3 replies
  • 0 kudos

Nest Hello Peeling after 15 months

So I bought the Nest Hello doorbell in Sept of 2020. Are we to believe that this product peels barely after a year of ownership? Barely after the warranty expires. Seems like planned obsolescence and google should rectify the issue.Sad thing is I bet...

UberError by • Community Member
  • 522 Views
  • 1 replies
  • 0 kudos

Resolved! Nest Doorbell (battery) turning off when wired

I have a Nest Doorbell (battery). The battery life is terrible despite all tweaking/optimization. I have another thread on this issue.So I bought a power supply and hardwired it. For a couple of days everything was good - I saw the infinity symbol on...

Southender by • Community Member
  • 3151 Views
  • 8 replies
  • 1 kudos

Cannot save routine - must use voice starter

I was setting up a routine to turn on the floodlights at sunset. I wasn’t able to save the routine because it required a voice starter. I want to have the lights come on at sunset without a voice command. How do I save the routine without a voice sta...

MoP by • Community Member
  • 1794 Views
  • 6 replies
  • 2 kudos
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