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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15682 Views
  • 0 replies
  • 6 kudos

Nest aware (wired cam 2) - re-add familiar faces

Hi, I have the Nest camera wired (new version)I have recently set it up, and we had facial recognition enabled and it worked fine. I accidentally deleted a face, and now i cant seem to add that person back. Whever they appear on the camera, it now fl...

amwalton89 by Community Member
  • 1751 Views
  • 3 replies
  • 2 kudos

Cut and connect manually the Nest power cable

Hello,I bought a Nest Camera Outdoor, but I don't have a power outlet near where I want to hang the camera. Can I cut the supplied power cable and connect it manually in an electrical box? I can of course also mount a socket, but I don't want that.I ...

Ruud by Community Member
  • 24528 Views
  • 36 replies
  • 0 kudos

Nest IQ Cam Not Powering up

My Nest IQ Outdoor Camera will not power on. When I pull the USB-C plug out of the camera's port and put it back in, rest factory, switched on and off multiple times - none of them have kick-started the camera back on - No blue, green, or any indicat...

JRVincent by Community Member
  • 3667 Views
  • 6 replies
  • 0 kudos

Nest cam notifications through Hub

I got a Nest hub to compliment the new Nest cameras but soon realised they don't really work together other than pulling up the live stream. Why is there no option to choose alert notifications through the hub?Why don't Nest products offer an enhance...

doby by Community Member
  • 8333 Views
  • 9 replies
  • 16 kudos

Resolved! I have a Nest Cam Battery but i lost the QR Code and i cant connect it to my Google Home App

I lost my QR CODE for the webcam. Recently i change my internet provider and had to setup the Nest Cam to my Google Home App/Nest App i tried so many ways from entering the 6 digit code to connecting Nest Cam to my Macbook. Nothing is working for me....

JJNAILS by Community Member
  • 54237 Views
  • 8 replies
  • 3 kudos

New Nest Cameras Can"t save Clips

I now have 8 cameras on the Nest web site so I can see all my camera feeds on one screen. The new one only goes on the Google Home app which is the phone only. Beyond the obvious problem with have 8 feeds in one place and 1 feed in another, how do yo...

jbrick by Community Member
  • 803 Views
  • 3 replies
  • 5 kudos

Missing pieces to Google doorbell battery

Lost one of the micro-sized screws needed to secure the doorbell. Unsure where to purchase replacements. Would like help to get a new one in order to get doorbell cam installed, also where to purchase the piece needed to make it wired vs battery. tha...

Lilu by Community Member
  • 810 Views
  • 2 replies
  • 0 kudos
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