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Linking nest doorbell to google home app

rn111
Community Member

I have an existing Nest doorbell. I got a new nest mini and a google home hub and had to download the Google Home App to add these devices. Why won’t my doorbell show up in the google home app? The doorbell only shows in the nest app. The nest mini and home hub only show in the google home app. How do I get them all to show in the google home app? I tried adding an existing NEST device to google home and it keeps asking me to log in. I input my username and password and it keeps telling me they are incorrect. I have clicked on the forgot password link several times but a password reset link is not showing up in my inbox.

3 REPLIES 3

davidking
Gold Product Expert
Gold Product Expert
  1.  Open the Google Home app.
  2. At the top right, tap your account.
  3. Verify that the Google Account shown is the one you used to setup your doorbell. To switch accounts, tap another account or Add another account.
  4. Tap Assistant settings > Home control.
  5. Swipe down with your finger on the screen.
  6. There will be a spinning circle. The sync is complete when the circle disappears.
  7. Check if you can now see your doorbell in the app.

aatienza
Community Specialist
Community Specialist

Hey rn111,

 

Appreciate the help, davidking. I'm dropping by to ensure if everything is covered here. Hope that sheds some light on the issue.


Thanks,

Archie

SteveT1
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Regards,
Steve