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Live Feed not showing up on PC

littlejd813
Community Member

Until last Thursday or Friday, I was able to logon and watch the live feed from my indoor camera and doorbell on my PC.  Now every time I logon from my PC, there is a still picture and the blue circle just keeps spinning and the live feed never comes up.  At the bottom, the line is stopped at the time I clicked on the specific camera and I could see that other events has happened since logging on.  The speed of the computer is good enough to be able to show the feed.  When I use my cell phone, both on the app and through Chrome, the live feed is there and runs no problem, its only with the PC that is giving me an issue.  

5 REPLIES 5

RDS
Community Member

Same issue has just started happening to me. Works fine on my phone, but has stopped working on the PC it's been working fine on for well over a year. No live feed. Will not synch.
Just the blue circle spinning, and spinning. Controls not functioning, no live feed.

RDS
Community Member

Fixed it by turning off my Norton VPN.

RDS
Community Member

I got mine working again by turning off my Norton VPN. Boom, just like that it worked.

Brad
Community Specialist
Community Specialist

Hey everyone,

It looks like we've come to a reasonable conclusion to this conversation. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments.

Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.