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Live stream no longer working Google battery doorbell

Peterke057
Community Member

‎08-21-2023 05:32 PM

I have a Google nest doorbell, the battery version. Everything seemed to work fine until a month or so ago. There was an update for Google home and give them the live stream works only once or of 10 times. B I've troubleshot the device by resetting it, removing it from the app (live stream works for 5 min after that) to no avail. 

The notifications and lessons seen work fine.

Google, this seems to be a big that needs fixing

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1 REPLY 1

EmersonB
Community Specialist
Community Specialist

‎08-29-2023 03:30 PM

Hi Peterke057,

 

Thanks for reaching out. To know more about this, I'd like to confirm, how far is your Nest Camera from your Wi-Fi router? What troubleshooting steps have you done so far? Try restarting your Nest Camera and your Wi-Fi router and let us know how it goes.

   

Regards,

Emerson

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