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[bmaggah]

Hi 

l have 4 outdoor cameras ,1 indoor camera  ,1 nest hello door bell ,all powered and a google max hub .My internet speed is Utlra fast 250mbps ,using access point Netgear WAX 630  in a 180 sqm house (just standard 4x2 house) .Apparently it takes a long time to get a live feed even though i have always subscribed to Nest aware from the days we were paying per camera .How can  i make sure this problem is rectified.I initially had connected them to a Netgear router Night hawk R9000 X10  been the same .Please help just hope if they can be  wired through ethernet cable.

[Brad]

Hey there,

I am terribly sorry to hear that you're having this issue! I would love to assist you with this issue. If you are having issues with your Nest Cam or Nest Doorbell, I would suggest that you first start by restarting it. 

Restart: Keeps all your settings, and it should reconnect to the same Wi-Fi network. This is helpful if it ever becomes frozen, has trouble reconnecting to the internet, or isn't working normally.

Best regards,

Brad

[SteveT1]

Hi folks,

I appreciate the help @Brad. Checking in to see if you have further concerns about your Nest cameras? Feel free to update this thread, and we're happy to assist you further.

Thanks,
Steve

[SteveT1]

Hi there,

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Regards,
Steve