Nest cameras live feeds and replays hanging for minutes

[tony12624120]

I have 4 Nest cameras: Nest Indoor, Nest Indoor IQ, Nest Hello Doorbell and Nest Hub Max and I have subscription for the Nest service.

On all cameras, especially when using the Google Chrome browser, when I switch to the live feed or when I do a replay, the stream usually hangs for minutes before starting playing the actual video stream. From time to time it works instantaneously as expected. I have usually 3 cameras in 3 different windows or tabs to switch between them.

Why is it happening?

Are there more people experiencing this?

[aatienza]

Hey tony12624120,

I’m sorry you’re having trouble with this. No worries, we'll check this out. When did it start happening? Did you make any changes to your Wi-Fi network? Also, have you tried any troubleshooting steps to fix this?

Thanks,

Archie

[SteveT1]

Hi folks,

I appreciate the help @archie. Checking in to see if you have further concerns about your Nest cameras? Feel free to update this thread, and we're happy to assist you further.

Thanks,
Steve

[SteveT1]

Hi there,

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Regards,
Steve