Thanks for posting here in the community. I'm sorry to hear if your Nest products are suddenly gone. To know more about this, I'd like to ask some questions: are you using the same email address? Were there any recent changes in your account or devices? Have you tried logging in to the https://goo.gle/2qjvVSU website?
Looking forward to your response.
I appreciate the help @Rubes.
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
I appreciate the help, Emerson.