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Mounting hardware missing

PJL1701
Community Member

Hello!

We recently had new siding put on our house and the camera mount was thrown away. How do I go about getting the mounting hardware replaced? Thanks.

Peter

3 REPLIES 3

EmptyNester
Silver Product Expert
Silver Product Expert

Hello,  I'm an end user as well.  I don't know if Google will see you what you need as this camera has been discontinued for a while.  I will try and escalate this for you and lets see if you can get an official answer.

If they are able to help you please return here and let us know.

Lance_L
Community Specialist
Community Specialist

Hey everyone,

 

@PJL1701, I’d be happy to help you with this. I need additional information from you that would be best shared privately. I’m sharing a link to a form for you to fill out so we can look into this further. This form is only meant for you to use, so let me know once you’re done.

 

Thanks for the help, EmptyNester.

 

Best,

Lance

Lance_L
Community Specialist
Community Specialist

Hi folks,

 

@PJL1701, we got your form — thanks for filling it out. Our team will reach out to you via email to further assist you.

 

Regards,

Lance