I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. I know that you have to have two separate homes per account, so you would be logged in on the correct account and then you can subscribe to it then.
Please let me know if you need further assistance.
Hi Brad - I have this same question. I can’t seem to find any link in the nest app or the google home app to do this. The nest app has both of my homes in it, but only my primary is on nest aware. Do I need a separate google home account or something? I have nest aware for my main home and want to add for a second home. Thanks
Alright I figured it out. I went to my email to find the old email from when my nest aware trial expired on my second home. I followed the link to activate it, and ultimately within google home (google store -> subscriptions) on my laptop (not the app) I switched from my primary home to the second home, and then was able to activate nest aware from there. Thanks,