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Multiple doorbell press rings only on nest mini

asafm
Community Member

Hi,

 

just bought the doorbell and mini.

the weirdest thing: when someone presses the doorbell the nest mini also chimes.

, but if I missed it and the person presses the doorbell again, there is no chime on the mini.

Only after 30seconds the next press will be played on the mini.

I read there is a cool down period causing this.

I was wondering why it can’t be configured to my needs? 
this is the behavior also for other companies doorbells ?

5 REPLIES 5

Brad
Community Specialist
Community Specialist

Hey there,


Thank you for bringing up the concern you're experiencing, I would love to look into this further for you. The first troubleshooting step that I'd recommend would be to restart your device. This process should keep all your settings, and reconnect it to the same Wi-Fi network. This is helpful if it ever freezes, has connection problems, or isn't working normally.


Best regards,
Brad

asafm
Community Member

I don't really see how this feedback is related to my question, which can be answered immediately but requires knowledge of the Google Home and its devices were designed.

If you're saying it was designed to ring multiple times but restarting would perhaps solve it, this is a different thing.

Brad
Community Specialist
Community Specialist

@asafm

 

We will always suggest that you restart your devices as an initial troubleshooting step. It can clear out a lot of issues you may be experiencing. In your case, there is a cooldown built in, there is no such option to change it. 

 

Best regards,

Brad

Jhonleanmel
Community Specialist
Community Specialist

Hey folks, 

We appreciate your help here, Brad.
asafm, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

Hi everyone,

Just one quick final check in here since activity has slowed down. We haven't heard from you in a while so we'll be locking this thread if there is no update after 24 hours. If you have any new questions, updates or just a discussion topic, feel free to start a new thread in the Community.

Thanks,
Mel