Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

My Google cameras

Community Member

Hello I need to update my WiFi so my cameras will work


Platinum Product Expert
Platinum Product Expert

Community Specialist
Community Specialist

Hi everyone,


@Tyrone1987 thanks for reaching out here in the Community. I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera? Were you able to read the information and check the link that davidking has shared? In case you have an update, you know where to find us.


Give these steps a try:

  1. On your Google Home app’s home screen, touch and hold your device's tile.
  2. At the top right, tap Settings  and then Remove Device.
  • If your device was online, it will factory reset automatically when you remove it from the app.
  • If your device was offline, you must also factory reset it manually.
  1. Wait for the device to finish the factory reset.
  2. Go to your Google Home app’s home screen.
  3. At the top left, tap Add  and then Set up device and then New devices.
  4. Continue to set up your Nest Camera with the new Wi-Fi information.

Let us know how it goes.


I appreciate the help, davidking.




Community Specialist
Community Specialist

Hey Tyrone1987,


It’s us again — how’s it going? Still need our help?


I appreciate the help here, davidking and Emerson.




Community Specialist
Community Specialist

Hi there,


Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.