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My nest devices are not showing under my nest aware subscription

mayar
Community Member

I have Nest aware base subscription and I have my Nest cameras (battery) and doorbell (battery) added to my home but they're not added to my nest aware subscription. any reason why? They are all under the same home that has the subscription.

3 REPLIES 3

EmptyNester
Silver Product Expert
Silver Product Expert

Hi Mayar,  I'm and end user like you and have been around these cams a long time.  Can you clarify what you mean?  In what way are they not showing up?  Are you saying you can see the live images but not any of the recorded events?

it's all good now, i ended up deleting the Home app and rebuilding the profile which resolved the issue. thanks

EmptyNester
Silver Product Expert
Silver Product Expert

Excellent news.  Thanks for the update.