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NEST CAM IQ NOT WORKING UPC# 17AA03AC5219022M

Vic2023
Community Member

Hi 

 

We need to replace this Nest Cam IQ it doesnt work items# NC4100US 

 

OR 17aa03ac5219022m

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hey there,

Sorry to hear you're experiencing this, I can imagine this has been stressful for you. Please fill out this form, and a higher tier of support will reach out to you with next steps. As a side note; we unfortunately do not offer replacements for parts. If your device is no longer under warranty, we aren't able to offer a replacement, We're sorry for the inconvenience. 

Best regards,
Brad

janthadeus
Community Specialist
Community Specialist

Hi Vic2023,
 

Checking in — could you tell us more about what’s going on with your camera so we can take a closer look?
 

I appreciate the help, Brad.

 

Thanks,

JT

aatienza
Community Specialist
Community Specialist

Hey there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

I appreciate the help, Brad and JT.

 

Thanks,
Archie