01-13-2023 12:43 PM
I have a BATTERY doorbell... Only had for 2 weeks... It used to show history, NOW its gone at midnight and starts over.. Only current after 12:01 am
01-13-2023 05:11 PM
This Google Help page lists what you get with and without various subscriptions for each camera and doorbell. Note that with new cameras and doorbells you get a free 30-day Nest Aware trial subscription.
01-17-2023 05:26 PM
sounds like your free trial (of features that should just be included) has ended. i would return the doorbell if you are still within the return window - it is junk.
01-18-2023 12:53 PM
@toms30coupe
I apologize for my late response, and thank you for all of your patience while waiting for a reply. I am wondering if you were on a Nest Aware trial that may have ended. Here is a great link on how Nest Aware works and how to subscribe. In addition, here is a link on how to manage your subscription. Thanks for your help here, MplsCustomer.
Best regards,
Brad
01-23-2023 12:00 PM
Hi there,
Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.
Best regards,
Brad
01-24-2023 12:01 PM
Hi there,
Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.
Best regards,
Brad