Near cam with flood light, lights always on

[Jclaus]

I've noticed over the past 2 weeks the flood lights seem to stay on 24/7. I've went through and checked the settings per other post. Nothing was changed before I noticed them on all the time. I'm not seeing any updates to the app or camera.

 

 

 

 

[jenniffert]

Hi Jclaus,

Thanks for reaching out to the community! I’m sorry to hear that your Nest Cam with Floodlight is always 24/7 on. Help’s here!

I also appreciate all the information you've provided. To better investigate the inconvenience, I’d like to ask the following:

• Is this the first time you're experiencing this situation? 
• Have you tried any troubleshooting steps so far?
  
  

In the meantime, I’d suggest the following steps:

• Try turning off the lights manually by checking on the “camera events” option through the Google Home app. For reference, you can check out this article: Change floodlight settings.
• Check the Daylight sensor settings to confirm if it is enabled.
• Perform a restart on your Nest Cam with Floodlight. This keeps all your settings and can solve some glitches. For instructions, refer to this article: Restart your Nest Cam with Floodlight.
  
  

Please keep me posted.

Best regards,​

Jenniffer