Neat Doorbell Camera broken

[tymandrap]

Hi

Is there a way to replace the Lens on the Doorbell. It has been slightly cracked and obscures the view 

[kieranlyons032]

If you find out how, please let me know as my camera is the same. the lens is broken but otherwise still functional. I don't really want to buy a whole new device for the sake of lens...

[MplsCustomer]

You could try contacting Support, using the link and instructions in this post:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Using-Google-Nest-s-quot-Contact-Us-quo...

[EdmondB]

Hey everyone, 

Checking in — did you get a chance to try the steps shared by MplsCustomer? If so, how did it go? Let me know if you need more help.

I appreciate the help, @MplsCustomer.

Thanks,
Edmond

[EdmondB]

Hi there,

Checking in to see if you still need help. Let me know if you have additional questions.

Best,
Edmond

[EdmondB]

Hey there, 

Please let me know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help

Best,
Edmond