Nest Aware Subscription

[Dejan2103]

Hello! I live in Bosnia&Herzegovina, since my country is not supported for Nest Aware and I already bought 2 Google Nest Cams, and they are no use to me without Nest Aware, I'm wondering is it possible to pay for nest aware in the country where the cameras were bought(Germany) and change my adress in the home app to Germany, will the nest aware work normally? Thank You

[kcruzgonzalez]

Hi Dejan2103,

Thank you for posting in the community. I'm here to help.

Based on the information you shared with us, we cannot recommend you get a Nest Aware subscription in a country that is not supposed to be even if you change the address and the location on your phone. Because remember that when you are using an internet connection via WiFi or on your mobile data, you are using an IP address that is attached to your country, and the subscriptions are not going to work. 

Please consider sharing your thoughts directly with our development team through this feedback form. Your input will help us prioritize features and ensure that we're meeting the needs of our diverse user base.

Feel free to keep us posted if you have more questions.

Best regards,

Kevin

[kcruzgonzalez]

Hey there, I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a disucssion topic, feel free to start a new thread in the community. Thanks, 

Regards,
Kevin